Technology enhances service but can’t replace relationships

Lives change and businesses grow and transform over time. That’s why we feel people are best served by insurance agents who have the expertise to evaluate an evolving risk profile and offer educated advice and products. Building a relationship with an Ayres Group agent can provide you with a personal experience and ensure that you are offered the right coverage.

INFORMED DECISIONS, PERSONAL TOUCH

Why Ayres Group agents when our industry has online platforms that ask questions and provide quotes? In short, insurance is a relationship business:

  • Ayres Group agents represent multiple carriers with a variety of coverages and terms to choose from. An agent will listen and get to know you. Then, they’ll offer you choices based on your circumstances. This individual service brings additional value.
  • First-time insurance buyers are especially in need of guidance and independent agents are in a unique position to help assess risk and offer a personal touch.
  • We live in a complex world, and online quoting platforms lack the consideration, expertise, and emotional IQ that AYres Group agents bring to each client.

Consider homeowner insurance. Far more goes into determining the true cost to rebuild a home than the facts captured through a quick online questionnaire. It’s the deeper questions an agent asks that often reveal the client’s home’s unique and special features, such as highly customized buildouts, carefully selected fixtures, and other structural details.

PROACTIVE HOMEOWNER POLICY REVIEWS

Regular contact with your Ayres Group agent can reveal changes to your risk profile. Check-in annually with your agent and have a conversation as part of your policy renewal. You may discover changes relevant to coverage:

  • Renovations, additions, or new appliances that require additional coverage
  • Changes to driver status or garaging of cars by children at locations other than the home address
  • Purchases made that the homeowner policy doesn’t cover
  • Participation in ride-share services or renting a portion of the home
BUSINESSES CHANGE, TOO

Business clients evolve, too – whether growing or scaling back – and annual discussions around coverage are critical. Risk profiles will change with new endeavors, partnerships, investments, and growth. YourAYres Group agent’s ability to identify these risks and explain them surpasses the capabilities of a direct quote experience.

Discuss changes in your business that could alter your risk profile by reviewing:

  • Business income
  • Cyber risk
  • Buildings and property enhancements
  • Workforce
  • Transportation
  • Product Liability

For more information, contact an Ayres Group today – Call (269) 651-1761